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Leadership in Hypercrisis: Leading in the Face of a Shaken Culture
By Patrick G. Maggitti, Villanova School of Business, Villanova University; Holly Slay, Albers School of Business and Economics, Seattle University; and Kevin D. Clark, Villanova School of Business, Villanova University
In this paper, we coin the term "hypercrisis" to denote an extreme form of crisis that threatens the very being of an organization or society. The purpose of our paper is threefold: (1) to describe the type of hypercrises that can shake an organization to the core; (2) to provide examples of both effective and ineffective leader behavior in the face of such a crisis; and (3) to recommend behaviors a successful leader might employ when faced with situations beyond crisis.
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p. 48
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