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By Joseph L. Curtin, Management and Leadership Development Consultant Many managers want increased productivity or quality or both from their subordinates. The question then becomes how to accomplish that. Exchange theory provides the answer.
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Forgiveness at Work: Managing the Dynamics and Reaping the Benefits
By Charles D. Kerns, Graziadio School of Business and Management, Pepperdine University
This article suggests that forgiveness would be appropriate and beneficial in the handling of certain workplace transgressions. The value of forgiving and the interplay of various factors in the process of forgiveness are discussed. An application and some barriers to practicing forgiveness in organizations are presented. A way to assess and gain insights into one's forgiveness disposition is also provided.
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Original Publication by Henry P. Sims Jr., Samer Faraj, and Seokhwa Yun The research was conducted on the basis of observing the different leadership styles of attending surgeons as they handled their medical teams. Attending surgeons have to balance two goals: 1) providing quality health services to the patient and 2) providing medical learning opportunities for team members.
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Original publication by Todd L. Pittinsky and Stefanie Simon The study of intergroup leadership addresses the key question of how leaders mobilize and direct positive intergroup relationships despite internal or external ideological, cultural, or political divides.
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